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Technology

360 Health Check

A lightweight, outside‑in assessment of your IT organisation—once‑off or annual.

Six fast surveys, one clear view: strategy‑fitcustomer experienceprocess maturitycyber riskpeople & skills, and application portfolio mapped to action.

Trusted by leaders across finance, telco, public sector and development.

Why Technology 360: Fast clarity. Minimal lift. Comparable year on year.

Swap opinions for evidence. Use the annual pulse to benchmark, prioritise and defend budget.

  • Anchored to your strategic posture: Offence, Defence or Hold.
  • Purely survey‑led—short online instruments for stakeholders, customers and IT teams.
  • Outputs land in an executive‑ready narrative with a Top‑10 decision list.
  • Ideal for once‑off due diligence or an annual operating rhythm.
  • Outside‑in + inside‑out
  • COBIT & ITIL‑aligned
  • Cyber pulse
  • TIME view for apps
What you’ll know in days
  • Where IT is strong vs fragile for your posture.
  • Which services frustrate internal customers the most.
  • Which controls are non‑negotiable to fix this year.
  • Top risk concentrations and the cheapest mitigations.
  • Thin, single‑threaded or missing skills.
  • Which apps to Invest / Migrate / Tolerate / Eliminate.

The six lenses: A 360° pulse calibrated to your business posture.

1

Strategic Posture Scan

Determine Offence, Defence or Hold—and weight findings accordingly. “Good” looks different in each.
2

Customer of IT

Outside‑in view of responsiveness, reliability, clarity and perceived value from business units.
3

Process Maturity

Lightweight score against COBIT and ITIL practices to surface control gaps and flow bottlenecks.
4

Cyber Pulse

Practical read on coverage, residual risk and “most effective next mitigation”.
5

People & Skills

Depth, thin spots and engagement. Where to upskill vs automate vs hire.
6

Application Portfolio

Fit‑for‑purpose and cost to serve, mapped to a TIME view: Tolerate / Invest / Migrate / Eliminate.

How it works

A guided, survey‑led engagement with executive‑ready outputs.

Managed Digital Twin
Managed Digital Twin
Managed Digital Twin
1

Calibrate

Quick exec interview to lock your strategic posture and scope (portfolios, teams, geographies).
2

Pulse

Six short online surveys (15–20 mins each) sent to stakeholders, customers and IT teams.
3

Convert to Action

Scorecards, heatmaps and TIME views roll up into an executive summary and Top‑10 decisions.

What the outputs look like

Illustrative visuals. Your report is branded and tailored.

Each application is scored for business fit, technical fit and cost to serve, then positioned on a TIME view to guide investment.

People & Skills
Tech 360 People Capability
Strategic Posture Scan
Strategic Posture
Process Maturity
Application Portfolio
Customer of IT
Customer of IT
Cyber Pulse
Cyber Pulse

Decisions you can make next planning cycle

Swap opinions for evidence. Use the annual pulse to benchmark, prioritise and defend budget.

  • Where to invest vs consolidate across people, platforms and controls.
  • Which services to fix first to lift customer satisfaction.
  • Which risks to retire with the highest ROI mitigations.
  • Which applications to retire, migrate or modernise—and the spend it frees or shifts.
  • How to stage change so value lands early without overloading teams
What you receive
  • Executive summary & posture‑aligned narrative
  • Heatmap & indices across six lenses
  • Run/Grow/Transform spend view
  • TIME view + application scorecards
  • Top‑10 decision list & quick wins
  • Optional: Full Insight Report
Once‑off Pulse

Baseline in days for due diligence or budget planning.

  • Six surveys + executive readout
  • Top‑10 decisions & quick wins
  • Optional Insight Report
Annual Subscription

Comparable year‑on‑year. Trend lines & cohort benchmarks.

  • Annual pulse + progress review
  • Benchmark vs prior year & cohort
  • Priority refresh for next cycle
Add‑ons

Deepen the signal and convert it to delivery.

  • Insight Report (deep dive)
  • IT Strategy development
  • Change roadmap & sequencing

Frequently asked questions

How long does a pulse take?

The surveys are short (15–20 minutes each). Most clients complete fieldwork in a week, with the executive summary available shortly after.

Who should participate?

Exec sponsor(s), a small group of IT leaders, selected internal customers and service owners, and a cross‑section of delivery & run teams.

Will this disrupt our teams?

No heavy workshops or document hunts. The pulse is survey‑led and guided. We only convene short validation calls where needed.

How do you tailor to our context?

We calibrate all findings to your strategic posture (Offence, Defence or Hold) and focus on the portfolios and geographies you care about.

Ready to run your Technology 360?

Book a baseline or start the annual rhythm—walk into your next planning meeting with a clear, defensible investment story.

What we’ll cover on the call
  • Your strategic posture and scope
  • Stakeholder groups & survey logistics
  • Reporting preferences & timelines
  • Add‑ons you may want (optional)

We can co‑brand outputs with your logo if required.