Business Design and Architecture

Design Future-Ready Organisations with Business Architecture

The Business Design and Architecture course is a comprehensive program that equips participants with the tools to develop and utilise a Business Architecture to drive strategic decision-making, business improvements, and organisational transformation. Based on the TOGAF® Architecture Development Method, this course combines theory, practical application, and evaluation to ensure participants gain hands-on experience in crafting actionable insights through business models and capability mapping.

Who is this course for?

This course is ideal for:

Business and IT professionals involved in strategy, design, and transformation
Teams working on aligning business objectives with operating models
Leaders seeking to enhance decision-making through structured business insights
Professionals looking to improve their knowledge of Business Architecture frameworks

What will participants learn?

Participants will:

Understand the principles of Business Architecture and its relationship to Enterprise Architecture
Learn how to develop and use Business Motivation Models, Business Model Canvases, and Capability Models
Gain expertise in stakeholder engagement and creating stakeholder maps
Master techniques for strategic analysis, including maturity assessments, pain point mapping, and customer value proposition development
Explore tools like Value Chains, Capability Mapping, and overlays to identify strategic priorities and insights
Develop actionable roadmaps and transition plans to operationalise strategies

Benefits of the course

By completing this course, participants will:

Gain a comprehensive understanding of Business Architecture frameworks and tools
Develop the skills to align strategy with execution through effective business models and capability planning
Improve stakeholder engagement and facilitate collaborative artefact creation
Build confidence in presenting findings and recommendations to leadership teams
Earn recognition from the International Institute of Business Analysis (IIBA) with 30 PD hours or CDUs

Course Structure

This 4-day program combines classroom learning, case studies, and practical assessments to ensure a comprehensive learning experience.

Day 1

Foundations of Business Architecture

Introduction to Business Architecture and its relationship with Enterprise Architecture
Capability-based Planning: What it is and how to use it
Developing stakeholder maps and engaging stakeholders
Business modelling using Business Model Canvas

Day 2

Value and Capability Mapping

Creating Value Chains and Value Systems
Capability Mapping: Developing Business Capability Models (BCM)
Using overlays and views to generate insights

Day 3

Strategic Analysis and Problem Synthesis

Conducting strategic analyses, including maturity and pain point assessments
Creating Customer Value Proposition Canvases and exploring customer value
Tools like PESTLE for analysing industry and market environments
Synthesising data and defining strategic business problems

Day 4

Operationalising Strategy and Presenting Findings

Developing Business Motivation Models (BMM)
Creating roadmaps, transition plans, and execution paths
Presenting key findings and recommendations to leadership

Optional Add-ons

Experience Design (5th Day): A deep dive into creating customer experiences that drive retention, reduce churn, and increase Net Promoter Scores (NPS).
Artificial Intelligence (5th Day): Explore the intersection of Business Architecture and AI, learning how to support and enhance AI projects with structured insight models.